When a contact opens a campaign email, visits your landing page, or any other activity tracked by MDC DOT, these activities are logged and shown in the Activity Overview section of the contact’s profile.
To view a contact’s activities
- Click on Contacts (CRM) in the left navigation
- Choose a contact by clicking their name or the eye-shaped button to open the contact’s profile
In the Activity Overview section
- Click See All Activity to see your contact’s history of activities
- Use the dropdowns to filter activities by date and type of activity
- Click Details next to any activity entry to see more information